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Retail Insights

Trusted retail research, analysis & views on the UK retail industry
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Featured Insight Articles

Article
Delivering Satisfaction: How Shopper Missions Shape E-Commerce Delivery Priorities
Discover the different types of online shopper, how their priorities affect delivery options and how to accommodate them
Article
Sustainable Practices in Consumer-Facing Industries: Driving Change and Navigating Challenges
Discover opportunities for consumer facing industries to adopt sustainable practices to meet consumer expectations
Article
The Changing Landscape of Consumer Loyalty in Retail
Discover how consumer loyalty is changing in the retail sector, with data on affluence, age & more.

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More retail insights

Article
Navigating Rising Interest Rates: Impacts on Homeowners and Renters
Homeowners and Renters are worried about rising interest rates - discover what areas of retail are going to be affected
Article
Physical Strategies to Navigate Challenges Posed by the Cost-of-Living Crisis
Discover physical strategies to assist with navigating challenges that have been posed by the Cost-of-Living crisis
Article
What do Consumers Value most When making Purchases?
Learn what consumers value most when purchasing goods and services in the retail industry
Article
What are the Megatrends Shaping Consumer Values?
Discover the megatrends that are impacting the way consumer values are changing
Article
The Cut Back Economy: Consumer Spending Priorities in the Face of Rising Living Costs
Learn about different consumer's plans in altering their spending habits during the Cost of Living Crisis
Article
Navigating the Cost-of-Living Crisis: Understanding Consumer Cutback Behaviours in Retail and Leisure
Discover what cut back behaviours consumers will be implementing to save money during the Cost of Living Crisis
Article
Surviving the Cost-of-Living Crisis: Strategies for Businesses to Meet Heightened Customer Expectations
Learn what strategies businesses will need to understand to continue to meet consumer expectations
Article
The Cost of Living Crisis: The Effect on Different Consumers
Discover the effect the Cost of Living Crisis has had on different consumers
Article
Covid-19 has drastically changed the function & purpose of the store
Find out how Covid-19 has altered the function and purpose of stores as we know them in order to attract consumers
Article
Lockdowns and working from home have made shopping a welcome escape for consumers
Discover how the pandemic has caused shopping in physical stores to become a welcome escape for consumers
Article
The shift to online has put a burden on retailers to educate their customers, both in and out of stores
Learn why the shift to online and the pandemic has burdened retailers to educate their consumers.
Article
Despite online shift accelerated by pandemic, consumers still value the ‘touch and feel’ of physical retail
Why do consumers still value touch and feel in physical retail stores after Covid-19 over online shopping?
Article
UK Retail Sales & Forecasts: Category Analysis 2021/2022
This article looks at UK retail sales in 2021 & provides forecasts for sales in different retail categories for 2022
Article
5 Key Retail Trends in 2022
Discover the 5 key retail trends for 2022: Online, rebalancing physical, supply chains, sustainability & profitability
Article
Macroeconomic factors impacting retail in 2022
What the the macroeconomic headwinds & tailwinds impacting UK retail in 2022 & what does this mean for retailers?
Article
Impact of Covid-19 on convenience grocery shopping
This short article looks at the impact of Covid-19 on convenience grocery shopping & includes themes like footfall, working from home & sales growth.
Article
Lost retail store sales for apparel across Europe?
Discover where is the future of physical retail store sales are heading for the clothing industry across Europe.
Article
5 Ways physical retail stores are evolving in the apparel sector
Store functionality is going to be more experiential, personalised, digitally integrated & showroom-based. Explore here.
Article
Covid-19 impact & shift to online retail apparel
Insight into how Covid-19 impacted the EU retail apparel industry & the shift to online clothing sales for consumers.
Article
Private sector: who’s really committed to Net Zero carbon emission targets?
Discover which countries lead in commitments to net zero carbon emission targets in Europe: top 100 companies by market cap.
Article
The true impact of on-shoring retail supply chains: a sensitivity analysis
Investigate our sensitivity analysis into the true impact of on-shoring retail supply chain networks for more security.
Article
Five retail strategies to tackle supply chain disruption from Covid-19 & beyond
Learn 5 strategies retailers & brands are implementing to tackle ongoing retail supply chain disruption from Covid-19.
Article
Five key factors impacting retail supply chain dynamics
Learn about the 5 key factors impacting retail supply chain dynamics: Covid-19, sustainability, tech, geopolitics, Brexit.
Article
Four trends helping retailers thrive in an online environment
Explore 4 trends helping EU retailers thrive in a digital first environment: partnerships, repurposing, logistics & DTC.
Article
Covid-19 impact on retail supply chains
This article contextualises the impact of Covid-19 on retail supply chain networks & looks at the fall in world exports.
Article
Continuing shift towards online further impacts retail profit margins
Discover the inverse correlation between rising online retail sales and the fall in retailers' pre-tax profit margins.
Article
Online retail penetration differs across Europe during Covid-19
Find out how online retail penetration differs across Europe from Covid-19 impacts, maturity, market competition, regulation, infrastructure & other factors.
Article
Retailer profit margins pressured by online returns
Retailers' profit margins across Europe are being significantly pressured as online returns rise. Discover the magnitude of this & how retailers are responding.
Article
Covid-19 impact: the accelerated shift to online retail
Explore this short article on how Covid-19 has accelerated the shift to the online retail channel across European markets.
Article
Consumer data security and trust towards retailers
This article explores the issue of consumer trust concerning their data security used by UK fashion retailers and brands.
Article
The evolving role of physical retail stores in the fashion industry
Learn about the continuing importance of physical retail stores for consumers within the fashion and apparel industry.
Article
The future of the retail customer journey for clothing & fashion
Discover the future of the retail customer journey within the fashion industry and the impact of tech & economic trends.
Article
The UK food & grocery market: Trends to watch out for
This article covers seven key trends to watch out for in the UK food and grocery market affecting retailers and brands.
Article
The impact of disruptive technology within the fashion industry
Explore our research into the impact of disruptive technology in the customer journey for the retail fashion industry.
Article
How physical retail stores will stay fit for purpose in the future
This article explores how physical retail stores will adapt in order to remain relevant and fit for purpose post-Covid.
Article
Consumer trends in the UK Food and Grocery market
This short article explores five key societal shifts concerning how, when & where consumers shop for UK food & groceries.
Article
How retailers are reacting to trends within the UK Food and Grocery sector
Find out how UK retailers are reacting to trends within the food & grocery sector, and discover the key driving factors.
Article
Consumer trends in the UK Takeaway Sector
Discover how various trends are affecting the UK takeaway sector and what factors are shaping the trajectory of growth.
Article
How the Takeaway Sector benefits the UK Labour Market and Economy
This article looks at how the UK takeaway sector benefits the economy & labour market & some of the associated factors.
Article
The future of retail property and how we got here
Ever wondered how retail property has evolved? This article looks at its evolution, its current state & how we got here.
Article
The rise of online spending in UK retail
This article looks increasing UK online retail spending & discusses three key megatrends influencing consumer behaviour.
Article
The Evolution of Online Retail in the UK
Wondering how online retail spending has evolved? Explore this article to find out more about the online revolution.
Article
Why online retail growth will continue towards 2028
This article looks at growth within the online retail channel & why it will continue towards 2028 in a post-Covid world.
Article
How UK retailers are reacting to the online revolution
The online channel is critical. Discover how new business models, AI & risk management are impacting online adoption.
Article
The Retail Experience Economy and Store Environments
This article looks at the importance of store environments for consumers in the context of the retail experience economy.
Article
The Role of Education within the Retail Experience Economy
Educational experiences hugely impact shopper psychology within the retail experience economy. This article look at this
Article
The Concept of Escapism within the Retail Experience Economy
Explore the concept of escapism within retail spaces & discover just how much consumers value this idea while shopping.
Article
Entertainment within the Retail Experience Economy
The role of entertainment within retail environments now plays a large part of the overall experience for many consumers.
Article
Using AI for Awareness & Influence within the Retail Customer Journey
Discover how AI is being used in the retail industry to help raise awareness of products in the retail customer journey.
Article
AI assisting with Research and Education within the Retail Customer Journey
This article looks at how AI is being used to assist consumers with research & education in the retail customer journey.
Article
AI helping with purchasing within the Retail Customer Journey
Learn how AI is being used to make & process purchases within the retail customer journey for both consumers & retailers.
Article
Using AI for fulfilment within the Retail Customer Journey
See how AI is being applied within retail for the fulfilment of goods & delivery of products within the customer journey.
Article
AI & Customer Service & Retention within the Retail Customer Journey
Discover how AI is being applied to customer service in the retail industry from both retailer & consumer perspectives.

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Our latest thought leadership reports

Report

The Cost of Serial Returners in 2024
Discover how £27bn in returns are eroding retail profits, and why just 11% of customers are responsible. Download the benchmark report read more
Report

The Material Change Index: Unpacking the scale of plastic packaging and opportunities for change in European supermarkets
Download our groundbreaking study revealing how European supermarkets could eliminate 154 billion pieces of plastic packaging read more
Report

Tomorrow's Consumers: Exploring how and where children spend their money
Find out how & where children in the UK spend their money, having analysed 8 million card transactions of 6-17yrs read more
Report

The Retail Resilience Report
Check out our Retail Resilience Framework to help assess your business model & retailers top risks & preparedness read more
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Explore our UK retail sector reports

Economic Retail Report – Retail Economics
Economic retail reports

Monthly retail analysis & insight on:

  • UK store and online retail sales Y-o-Y
  • Data summaries from: ONS, BRC, KPMG, BDO, IMRG-Capgemini etc.
  • Online penetration rates by category
  • Retail inflation, prices, costs, margins
  • Consumer spending by region & income
  • Retail sales trends & forecasts
  • Total spend by retail sector & more...
  • And so much more...
Explore economic reports
Thought Leadership Report – Retail Economics
Retail sector reports

Monthly retail data & analytics on:

  • Market share & market size
  • Sales growth by category
  • Total consumer spending by category
  • Sales forecasts to 2025
  • Footfall by channel and region
  • Retail sectors: Food & Grocery, Clothing & Footwear, Homewares, Furniture & Flooring, DIY & Gardening, Electricals, and Health & Beauty
  • And so much more...
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